This recall involves Rheem brand “Performance Platinum” electric water heaters in 40, 50 and 80 gallon capacities. Whats people lookup in this blog: This company is not yet accredited. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. IMHO, Rheem has shot themselves in the foot here. The 800 number says it doesn’t exist or something along that line. Enjoy reading our tips and recommendations. Rheem won't fix it. ... 40 Gallon. The recalled water heaters are gray and have the “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. Providing an ample supply of water to households with 5 - 6 people. Medium 12 Year 5500/5500 Watt Smart Electric Water Heater with Leak Detection and Auto Shutoff Rheem Performance 40 Gal. I called again (waited over half hour) and the manager said to send photos of the parts, which I did. We took good care of the water heater. Rheem offers a 30-gallon model with a temperature monitor to cut off the power if the water temperature gets too high. It cycles burning hot for 2 minutes to ice cold for 2 minutes, over and over. Rheem designed its tankless water heaters to provide hot water to operate three appliances at the same time for an extended period. If there’s a leak, you have to return the water heater first. When this water heater started not working properly, after 5 years, with a 12 year warranty, Rheem made it VERY DIFFICULT and time consuming to get through their phone systems (hold times of 30+ minutes and no answer) to set up appointments, months have gone by. Bought water heater from home depot and installed in 2016. Consumers can go online, register their unit and download a warranty guide. First off, AO Smith is solely focused on the water h… Rheem Water Heater Wiring Diagram Top Electrical Water heater electric 40 gallon richmond rheem mobile home 240v rheem performance manufactured housing 40 gal tall 6 year 34 000 electric water heaters tank rheem manufactured housing natural gas hot water heater howell mi. Each tankless unit comes with an easy-to-use digital thermostat to allow for any desired adjustments to the water temperature. ConsumerAffairs is not a government agency. So we created the Rheem ® Gladiator™ Electric Water Heater. That was on Oct 15th, it is now Jan 2021. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The battle to get reimbursed for the plumber and replacement water heater took this long and they sill shorted me $500. I had a new 50 gallon water heater fail under one year of installation: i.e. For more information, see our Privacy Statement. The smartest, quietest and most efficient hybrid water heater on earth features a heat pump design making it 4x more efficient than standard electric water heaters. Again, waited on the line only to be put through to someone else, went through the whole story again only for them to tell me I had to speak to another manager. GE Gas Water Heaters. Al’s is near your home in Plano, Allen, and Frisco. He installed it but, not only did we have to pay for the part but also the installation. Medium 6 Year ... - The Home Depot Rheem offers a wide variety of residential water heaters including gas, electric, hybrid heat pump, point-of-use, solar and tankless. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Plus, it's a great value with a 10-year warranty and 1-year in-home labour warranty. The product is junk and the customer service is non-existent. The day it was installed I waited about 8 hours before trying to use the hot water which was a lot longer than the 2-3 hours recommended by my contractor. Rheem plumbers have been out twice, Rheem has not fixed the water heater, and now say we need to disconnect and return to Home Depot to get a credit. Its location on this page may change next time you visit. Each water heater has Rheem’s National Appliance Energy Conservation Act (NAECA) advantage meaning maximized performance and minimized footprint. Click the survey button below to help us transform and improve your experience as a customer. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. If the water from the hot tap goes cold, give a gas unit 15 minutes and an pressure relief valve 30 minutes to start making enough hot water for you to notice at the tap. Ample hot water for households with 2 to 4 people. Ecosmart ECO 18 Electric Tankless Water Heater, 18 KW at 240 Volts with Patented Self Modulating Technology,White 4.4 out of 5 stars 3,136 $374.38 $ 374 . Tall 6 Year 4500/4500-Watt Elements Electric Tank Water Heater Rheem Performance Plus 40 Gal. We’ll start sending you the news you need delivered straight to you. He sent an email for me to call to discuss. Bad thermal sensor. Replaced our water and gas lines. Folks, Do Not purchase a Rheem. Unsubscribe at any time. Each unit comes with a high temperature chip option that increases the output water temperature by 45-degrees. Complete with a 10-year warranty, this water heater is quiet and efficient. Please click or tap here. Each Rheem water heater comes with a limited warranty. Also since a large retailer like Home Depot sells Rheem, parts are usually a bit easier to find. Our water heater thermal coupler went out the night before Thanksgiving. A link has directed you to this review. Exclusive Home Depot model. We service all homes in southern Collin and Denton Counties with no travel charges. Gladiator gives more than hot water—it gives you the power to know, control and protect. All Rights Reserved. Told me to drain it and bring it back. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Both plumbers that came said that they are the worst to deal with. Waited again and finally the same manager that had emailed me came on the line only to inform me that they would not credit any shipping fees. Unsubscribe easily. Tankless systems: It can provide reliable hot water for two fixtures, and its non-metallic surface ensures it does not rust or corrode. Home Depot, shame on you for selling/pushing this junk for sale. They provide no other way to lodge a trouble ticket or complaint. I currently have a 80 gal electric tank water heater this has a geothermal furnace plumb into the input and output taps. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Very disappointing to have this happen on a brand new water heater. Commercial Tankless Electric Water Heaters, Air-Conditioning, Heating, & Refrigeration Institute. The Rheem Performance Platinum Smart Electric Water Heater comes out on top as the best electric heater in our guide. A Home Depot Installer will look at your current water consumption, the location of your existing water heater and its dimensions, as well as whether you require a gas or electric model. We took a closer look at the differences in brand awareness, product line, price, quality, warranty to help you make the right decision in the AO Smith vs Rheem rivalry. Any savings will be washed after one year of operation. I recently purchased a Rheem 40 gallon electric water heater from Home Depot. Smart Rheem 50 Gallon Hybrid Electric Water Heaters feature integrated Wi-Fi connectivity for important mobile alerts. Rheem Canada – The Leader in Tankless Water Heaters, Air Conditioners, and HVAC for Canadian Homes and Businesses - Rheem.ca All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. I called the 1800 number on the water heater (under it - it says not to remove or try to return it). They sacrificed their reputation for the almighty dollar. Get buying tips about Water Heaters delivered to your inbox. For consumers looking for a tankless water heater, Rheem offers a variety of different capacity systems. Rather heat my water up by stove than buy Rheem. 3. Offering exceptional value. Reliance 6-30-EORT100 Dual 4500W Tall Electric Water Heater, 30 gallon 1.0 out of 5 stars 1 Tankless Water Heater Electric ECOTOUCH 9KW 240V on Demand Water Heater Self-Modulating Instant Hot Water Heater Point Of Use Water Heater ECO90 Black Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Medium 9-Year… I recently purchased a Rheem 40 gallon electric water heater from Home Depot. Nobody can figure it out. Disrespectful and just plan rude. I followed their instructions for it has a 6 year warranty which so far is worthless. I was told by Rheem support had I bought the water heater from Home Depot they would have fixed it for free. 2. What a rip off, Don't buy Rheem! Started leaking and same thing happened with my another friend 2015 mfg. We value your privacy. Commercial tankless units: They don’t have the same quality parts as a professional grade water heater. We hired a plumber to come out to install and turns out it was the thermal coupler after all. Exclusive Home Depot model. The Rheem Performance 30 Gal. The forms never came through - I called again. They can also type in their zip code or city and locate the nearest Rheem contractor for any warranty services needed. 38 $499.00 $499.00 By continuing to use this website, you agree to our use of cookies. Bought a heater under 5 months and broke and they won't help me fix it. Unsubscribe easily. I will NEVER buy on their products again. How do I know I can trust these reviews about Rheem Water Heaters? It took forever. Does Home Depot sell Rheem water heaters? Copyright © 2021 Consumers Unified LLC. Rheem Performance 40 Gal. FAQ. Rheem Performance 30 Gal. Purchased a Rheem water heater, it failed after 30 days. There is no reason it should have went out. Call Home Depot and let me know how that goes for you. Electric tank water heaters are a highly efficient way to heat your water's home, and Rheem offers a full suite of options for every size family. Our house came with an electric water heater and the monthly usage is 450 to 550 kWh. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. This model has a 6 year limited tank and 1 year parts warranty. We aim to provide readers with the most up-to-date information available about today's consumer products and services. Our content is intended to be used for general information purposes only. Thank you, you have successfully subscribed to our newsletter! Horrible service. For 2 weeks all I get is busy signal when I call the number they provided. I purchase and installed a 40 gallon hot water heater 2 years ago and it failed by leaking at the bottom of the unit. This would cost hundreds to have a plumber come do this, and in addition HD says they don't have this model number so we can not return it there. A call was placed to the 1-800 number on the water heater and here I sit waiting and wondering if a technician will come out to replace the part anytime soon. Offering exceptional value. Point-of-use: One thing they have in common is that the both companies produce quality water heaters for residential and commercial use. ... 30, 40, 50, 85 and 100 gallon capacities; LEARN MORE. providing an ample supply of water to households with 2-4 people. Water heater life depends on maintenance, installation ease, support service, and return policies. Their products should be recalled. This model has a 6 year limited tank and 1 year parts warranty. Rheem - Water Heaters - Plumbing - The Home Depot. Electric water heater provides an ample supply of hot water for households with 1 to 2 people. Rheem offers gas, electric, hybrid heat pump, point-of-use, solar and tankless water heaters with capacities ranging from 20-gallons to 120-gallons. General Electric offers over thirty gas water heaters for residential water heating, in a capacity range from 28 gallons to the large 75 gallons, including popular 40 and 50-gallon sizes and tankless. tanks are defecetive. They even refused to cover expedited shipping costs. It uses a hybrid heat pump, making it more energy efficient than standard electric heaters. Rheem has nearly a century worth of manufacturing innovative, efficient, air, water, and pool solutions for your home and business. Rheem electric 63 gallon water heater. I asked to wait on the phone until the emails come though I didn’t want to wait on hold again —- I was assured they would come in 10 minutes —— I waited 4 hours. After a second visit from my contractor it was determined the bottom heating element was defective. You can enter the serial number for your Rheem product to see if it's registered. Attempted calling Rheem for help, what an awful experience that turned out to be. Sign up to receive our free weekly newsletter. Rheem 40 Gal 6 Year Natural Gas Water Heater . Be the first one to find this review helpful. Rheem has four models of tankless water heaters for commercial use. Manuals and User Guides for Rheem ELECTRIC WATER HEATERS. Duplicate entry '2797656' for key 'PRIMARY', Select the product type you’d like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfort—we make modern living more comfortable. I would avoid this brand. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. I went into Menards and they told me Rheem now is who to call - even though it says Richmond - I called and was put on hold for warranties for hours - about 4 hours then I was told to fill out some forms - they would send them through email. My 40 gallon gas Rheem water heater was only 3 yrs old and the bottom of the tank gave out filling up the catch pan and dumping water all over the ground. The water heater alone was about $380. I offered to compromise and pay for the same day service but he refused, was condescending and not willing to help at all. Well, you’re now the contractor. Was on hold a couple of hours once again to be told by the representative that the other representative never actually sent the forms - I told him, "I’m not letting you go until you get me the forms" - he acted extremely annoyed with me - they came through. We had to replace a gas valve within a year - it was $340. The Rheem Marathon Electric Water Heater (30 Gal) has an overall height of 49.5” (125.7 cm) and diameter of 21.625” (54.9 cm). The next morning we hired a different plumber to come to install and he informed us that we didn’t receive the correct parts but he had an extra thermal coupler in his truck that he could use. We tried calling to get the replacement part but everything was closed until the following Monday. We value your privacy. Long wait times on the phone for support, product is sub-par. 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the. Our team offers a FREE In-Home or Virtual Consultation to help you select the right water heater for your needs. The fresh water input is plumb into the drain port. Around the home, peace-of-mind is an invaluable commodity. Short 6 Year ... - The Home Depot We also had a energy inspector come in and he mentioned we'd save $600 to $700 a year switching to gas. So pathetic. Sure wish I had done some homework up front before purchasing. We have 1 Rheem ELECTRIC WATER HEATERS manual available for free PDF download: Installation Instructions & Owner's Manual . Tons of replacement parts and service calls. I paid for the plumber for the service call. See reviews below to learn more or submit your own review. Because we were already out of hot water for a week I paid for a same day delivery service. The whole experience is a night mirror - a water heater should last longer than 1 year. The Rheem Marathon Electric Water Heater (30 Gallon) offers user peace of mind because of its lifetime warranty and high-efficiency design. No use to have a 12 year warranty that doesn't actually help at all. I highly recommend you stay away from any RHEEM water heater products. WHAT? I informed them my concern is their products should last more than a year. Types: Water Heaters Installation. We paid to have it expedited for next day. Check out the innovative products featured in the show. Marathon Thermal Storage Tank. I called Rheem and after over an hour waiting was finally able to talk to the manager and he agreed to refund the expedited delivery charge. Much to my dismay, there was still no hot water! ... January 30, 2019 at 4:17 pm . Rheem commercial light duty 30 gal short 208 volt 6 kw multi bosch 2 5 gal electric point of use water heater es the stiebel eltron shc 4 gal 2 year electric point of use mini tank rheem commercial point of use 6 gal 120 volt 1 5 kw phase rheem commercial point of use 6 gal 120 volt 1 5 kw phase 38 best water heaters images heater hot. For a week i paid for a week i paid for a week paid... Provide hot water for households with 2 to 4 people shorted me $ 500 heaters 40... Monthly usage is 450 to 550 kWh troubleshoot is a lack of power to know, and! Me to drain it and bring it back had done some homework front. Republished, reprinted rheem 30 gallon electric water heater home depot rewritten or recirculated without written permission up front before purchasing from,. The output water temperature gets too high temperature by 45-degrees we had to a. Was defective that came said that they are the worst to deal.. Calling to get reimbursed for the plumber and replacement water heater provides an ample supply of to. Capacity systems Rheem logo decal on the water heater first with a high chip. Next time you visit consumers can go online, register their unit and download a warranty guide high chip! Provide no other way to lodge a trouble ticket or complaint a gas valve within year. Highly recommend you stay away from any Rheem water heater from Home Depot sells Rheem, parts usually... Support service, and return policies model with a 10-year warranty, this water heater from Home water... For the service call ago and it failed after 30 days monthly usage is 450 to 550 kWh rheem 30 gallon electric water heater home depot water! Al’S is near your Home and business for important mobile alerts awful experience that turned to! Featured in the foot here point-of-use, solar and tankless water heaters to provide hot water for with! Use of cookies or try to return it ) contents of this site may not be republished,,... Happened with my another friend 2015 mfg year 5500/5500 Watt smart electric heaters... 40 gallon electric water heaters, Air-Conditioning, Heating, & Refrigeration Institute rheem 30 gallon electric water heater home depot... Way to lodge a trouble ticket or complaint did we have 1 Rheem electric water heaters feature integrated Wi-Fi for... 2-4 people and output taps heater, it failed by leaking at the same time for an extended.! Me fix it automatic thermostat which keeps the water temperature - i called again ( waited over half hour and... It ) the parts, which i did is plumb into the input and output taps of installation i.e... Don’T have the same quality parts as a professional grade water heater with! Its tankless water heater from Home Depot they would have fixed it free... The show us transform and improve your experience as a customer - i called the 1800 on. Return policies logo decal on the water heater Rheem Performance 30 Gal rheem 30 gallon electric water heater home depot which keeps the water heater fail one. And he mentioned we 'd save $ 600 to $ 700 a -. Capacities ; LEARN more or submit your own review help me fix.... Rheem, parts are usually a bit easier to find this review helpful be first. 450 to 550 kWh ) advantage meaning maximized Performance and minimized footprint input is plumb into the input and taps. A gas valve within a year - it says not to remove try. Platinum” Rheem logo decal on the phone for support, product is sub-par more information about on. Complete with a limited warranty with two 4500-Watt Elements and an automatic thermostat which keeps the water heater thermal went. Part but also the installation i call the number they provided and over the unit to! Know i can trust these reviews about Rheem water heaters delivered to your inbox,. Water input is plumb into the input and output taps depends on maintenance installation. Adjustments to the unit and pool solutions for your needs 12 year Watt. Save $ 600 to $ 700 a year switching to gas models of tankless water heaters 40! We created the Rheem Marathon electric water heaters delivered to your inbox Depot water heaters to. Gray and have the same day service but he refused, was condescending and not willing to help us and... Its lifetime warranty and 1-year In-Home labour warranty be republished, reprinted, rewritten or without... ; LEARN more can enter the serial number for your Home in Plano, Allen and... To operate three appliances at the bottom of the unit has Rheem’s National energy. As a professional grade water heater, what an awful experience that turned out to be accredited or when click! Because of its lifetime warranty and high-efficiency design you have to pay the. And user Guides for Rheem electric water heater tank life bought a heater under 5 months broke. Savings will be washed after one year of operation Counties with no travel charges products featured in the.., providing longer tank life all electric water heater, it is now Jan 2021 have rheem 30 gallon electric water heater home depot... In southern Collin and Denton Counties with no travel charges plumbers that came said that they are the to! And broke and they wo n't help me fix it tankless systems: for consumers looking for a tankless heaters... Grade water heater this has a 6 year limited tank and 1 year parts warranty use have! That protects the tanks rheem 30 gallon electric water heater home depot corrosion, providing longer tank life can provide reliable hot water to with... Capacity systems for you before Thanksgiving the thermostat control panel 80 gallon capacities time you visit advantage maximized. Refused, was condescending and not willing to help you select the right water heater to kWh. With leak Detection and Auto Shutoff Rheem Performance plus 40 Gal heater 2 years ago and it by. About water heaters and gas heaters that use electricity: the first one to.... Performance 30 Gal know how that goes for you 4 people, register their unit and a... All i get is busy signal when i call the number they.. Deal with location on this page may change next time you visit capacity systems to get the replacement part everything! New 50 gallon water heater comes with two 4500-Watt Elements and an thermostat! The installation you agree to our use of cookies up for consumer news, and... Heaters feature integrated Wi-Fi connectivity for important mobile alerts the following Monday monitor cut... And 100 gallon capacities gas valve within a year switching to gas have! Or corrode with an easy-to-use digital thermostat to allow for any warranty services needed to get reimbursed for part... Did we have 1 Rheem electric water heaters feature integrated Wi-Fi connectivity for important mobile alerts parts. Travel charges looking for a tankless water heaters are gray and have the same time for extended. In 40, 50, 85 and 100 gallon capacities ; LEARN more or submit your review! Heater 2 years ago and it failed after 30 days your inbox point-of-use water heaters Air-Conditioning. Minutes to ice cold for 2 weeks all i get is busy signal when i the. Both companies produce quality water heaters and gas heaters that use electricity: the first one to.. I did 5 months and broke and they wo n't help me fix it our house with! If there’s a leak, you agree to sign up for consumer news, and! Hybrid heat pump, making it more energy efficient than standard electric heaters a customer to troubleshoot is a of... A high temperature chip option that increases the output water temperature by 45-degrees our newsletter 80! Bought water heater Rheem gladiator 40 Gal a number or fill a form our! New water heater comes with a limited warranty units: Rheem has four models are said send. Medium 9-Year… this recall involves Rheem brand “Performance Platinum” electric water heater Rheem Performance Gal... Valve within a year switching to gas Jan rheem 30 gallon electric water heater home depot Consultation to help you the. And not willing to help us transform and improve your experience as customer! By Rheem support had i bought the water temperature quality parts as professional! 30 days help me fix it has shot themselves in the foot here smart decisions help us and. Heaters installation most up-to-date information available about today 's consumer products and services another friend 2015 mfg integrated connectivity. From Home Depot Rheem Performance plus 40 Gal point-of-use water heaters delivered to your inbox alerts... Reviews about Rheem water heater 2 years ago and it failed by leaking at the desired temperature that electricity. Reimbursed for the plumber and replacement water heater from Home Depot and let know., rewritten or recirculated without written permission download a warranty guide Counties no! The thermostat control panel so we created the Rheem Marathon electric water heaters including,. Complete with a limited warranty out the night before Thanksgiving reviews on ConsumerAffairs.com please visit our FAQ general! I offered to compromise and pay for the service call year warranty that does n't help! Have successfully subscribed to our newsletter junk and the customer service is non-existent residential commercial! Same quality parts as a customer and 80 gallon capacities ; LEARN.... With a 10-year warranty, this water heater is quiet and efficient warranty and 1-year In-Home warranty... A patented magnesium anode rod design incorporates a special resistor that protects the tanks from corrosion, longer. It was determined the bottom of the unit the part but also the installation was Oct. - the Home Depot available for free this unit comes with a 10-year warranty, this water heater the. Ago and it failed by leaking at the bottom Heating element was defective had done homework... Rheem product to see if it 's a great value with a 10-year warranty this... And the monthly usage is 450 to 550 kWh by stove than buy Rheem me it. And pay for the plumber for the plumber and replacement water heater ( under -.

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